About DCOS

Until now, organisations delivering data centre services focus on building highly resilient facilities by designing redundancy at various levels typically in accordance with standards such as ANSI/TIA-942*, ANSI/BICSI-002* and others. However, many organisations have come to realise that without having adequate processes and maintenance programs, the availability levels would be seriously impacted and “erode” the investment made in the data centre facility.


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The DCOS® (Data Centre Operations Standard) has been written to provide organisations with a structured and progressive approach to improve data centre operations management ensuring that the investment in the data centre is safe-guarded. Implementing DCOS® will enable the organisation to deliver services which are well defined and have a consistent level of quality. This standard is the first and only standard available in the market addressing all data centre operations and maintenance requirements.

The standard addresses the following 11 process domains:

DCOS Service Level Management Service Level Management DCOS Organisation Organisation DCOS Safety Management Safety Management DCOS Security Management Security Management
DCOS Project Management Project Management DCOS Facilities Management Facilities Management DCOS Data Centre Operations Data Centre Operations DCOS Environmental Sustainability Environmental Sustainability
DCOS Monitoring/Reporting/Control Monitoring/Reporting/
DCOS Organisational Resilience Organisational
Governance, Risk &

The standard enables organisations to measure the maturity and integration of their processes based on globally recognized and applied maturity principles.  

EPI-DCOS 5-Maturity Levels

This DCOS® is prepared by a committee under the leadership of EPI®.  It has been reviewed and endorsed by data centre professionals working in data centre operational environment across the world, within environments of different levels of complexity and size and within different industries.

For more information on DCOS®, click on the language links:

English | Spanish |
Simplified Chinese | Traditional Chinese
English | Spanish |
Simplified Chinese | Traditional Chinese


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