Atman data centers, located in Warsaw, Poland, are well known in the market for providing quality service to their customers. As part of their commitment to services they implemented standards such as ISO-9001:2015 and ISO/IEC-27001:2013 to ensure the confidentiality, availability and integrity of processed information for its customers.
However, whilst implementing these standards it became immediately clear that these standards are very generic and are not specifically written with mission critical data centers in mind. ISO standards also cover only certain aspects of running an effective and efficient data center environment. Although Atman had many stringent processes in place, it wanted to benchmark its data center operations against a global and world class standard specifically aimed at data center environments.
Atman did a comprehensive market study to review which data center operations guidelines and standards are available in the market. They ultimately selected DCOS® as it stood out for many reasons.
The team at Atman realized that implementing DCOS® presented many benefits and opportunities.
Implementing DCOS® has resulted in having a detailed review of existing procedures and processes by their team. This led to some of them being revised and also the creation of new processes and procedures where it resulted in enhancing services levels whilst minimizing risk.
DCOS® also resulted in a more structured approach in the application of the processes ensuring that execution is well documented. This allows for a structured review to further improve the processes over time and to have a clear audit trail.
Thanks to the introduced changes, Atman has increased the efficiency and security for the continuity of the data center operation and the services they provide to their customers. This has resulted in higher availability and security.
Atman has now put additional due diligence into all processes. The processes will be given regular review with an outlook on the future requirements of their customers. This leads to a constant improvement cycle whilst having full control over the quality of its processes, thus resulting in further improved service delivery to its customers.
ATM S.A. is the WSE listed Polish data center market leader as well as an expert in security of data transmission and processing. Under the Atman brand, the company provides colocation, hosting and cloud computing services in its data centers with 16,470 sq m of the total space. Using own international links and fibre-optic networks in the largest Polish cities, Atman offers broadband IP services, including Internet access and data transmission. Major recipients of the services are telecommunications operators, traditional media, Internet portals, financial institutions, commercial and industrial companies.
More information at www.atman.pl.
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