Until now, organisations delivering data centre services focus on building highly resilient facilities by designing redundancy at various levels typically in accordance with standards such as ANSI/TIA-942, ANSI/BICSI-002 and others. However, many organisations have come to realise that without having adequate processes and maintenance programs, the availability levels would be seriously impacted and “erode” the investment made in the data centre facility.
The DCOS® (Data Centre Operations Standard) has been written to provide organisations with a structured and progressive approach to improve data centre operations management ensuring that the investment in the data centre is safe-guarded. Implementing DCOS® will enable the organisation to deliver services which are well defined and have a consistent level of quality. This standard is the first and only standard available in the market addressing all data centre operations and maintenance requirements.
The standard addresses the 11 disciplines required to run a data centre:
The DCOS® is a vendor-neutral standard. It is applicable to data centres of any size and type whether colocation, enterprise, cloud or mixed environments.
The standard enables organisations to measure the maturity and integration of their processes based on globally recognized and applied maturity principles.
Based on the maturity outcome of each discipline, the organization will be able to determine its priorities and where resources should be deployed to further improve the processes and therefore its service capabilities and levels for its customers.
DCOS® is an auditable standard and data centres can get certified to provide their stakeholders and customers with the proper level of confidence. More
The DCOS® is prepared by a committee under the leadership of EPI® following strict ISO/ANSI standard development processes. It has been reviewed and endorsed by data centre professionals working in data centre operational environments across the world, with dierent levels of complexity and size, and within different industries.
There are a number of benchmark criteria used in the data centre industry. These include generic standards such as ITIL®, ISO-9000, ISO-14001, ISO-20000, ISO-22301, ISO-27001 and others. However, none of them serves as a good a fit to data centre operations as to the DCOS®.
These are 9 key advantages which differentiate the DCOS®: