Overview

The following sections provide the data centre owner/operator with examples of various job profiles/functions. The job profiles and descriptions in this chapter should be used as a starting point and are certainly not to be taken as an all-encompassing and complete task description as this will vary for each organization depending on many factors such as the organizational structure, size of the organization, all in-house/outsourced or mixed environment and other. For larger organizations there might be a need for more levels within each job profile such as junior/senior/specialist/expert. Smaller organizations might require for a single person to hold multiple roles however, one should ensure (as much as possible) that there is no conflict of interest within those combined roles. The descriptions are not indicating skills such as ‘presentation, communication, negotiations skills’ etc. due to their generic nature.

For each job profile there is an indication which parts of the 14 disciplines of the EPI Data Centre Framework© it influences.

We have also indicated examples of which EPI data centre training programs a data centre owner/operator should consider ensuring that the person acquires/validates his/her skill, knowledge and competence. Each course will be closed with an exam and as such assists the data centre to validate whether the person has the right level required for such critical role/function. The training suggestions have been separated by ‘required’ for essential/critical skills for the job profile as well as ‘added value’ suggestions to further enhance the knowledge to get a better-rounded view of the data centre and its operations. The training suggestions can aid the (human resource) manager in the career path planning of its staff.