Facilities Manager

Profile title

Facilities/Manager

Summary statement

Manages and maintains the data centre facilities to ensure continuity and availability of data centre services in an effective and efficient manner.

Mission/general skills description

Provides managed services for all supporting services of the data centre to optimize the infrastructure and prevent technical outages. Acts upon the requests of the operations- and/or floor Manager to provide feasibility and costing for the implementation and removal of a defined functionality. After approvals, the facilities manager is responsible and accountable for the implementation of the change. The operations and floor manager ultimately determine what is required. Facility managers are an advising, supporting and executing function. Has to ensure corporate and regulatory compliance plus the proper operation of all aspects of a building to create an optimal, safe and cost effective environment for the occupants to function. This includes managing EHS, fire safety, security, maintenance (testing and inspection), cleaning and operation management.

Deliverables

Accountable

Responsible

Contributor

• Availability and capacity of the data centre facility
   

• Maintenance plans
• Providing Managed Services

• Operations Manager
• Floor Manager

Main task/s

• Ensure an equipment life cycle and testing program
• Manage a team of data centre facilities (technical infrastructure) engineers
• Responsible for the Building Management System (monitoring availability of the data centre technical infrastructure)
• Instantly solve deviations, alarms and incidents
• Supports floor manager with realisation of operational custom changes (e.g. connecting power racks, etc.)
• Monitor and report power consumption and proactively sends overruns
• Annual maintenance and management plans (e.g. end of life, major changes, etc.)
• Corrective and preventive maintenance; incident- and safety (work, people) reports
• Provides and ensures maintenance planning and checklists facility engineers
• Provides scripts and risk analyses for planned maintenance work (risk management)

DC-Competence

(From DCCF^©)

B.7. Test and Commissioning

Level 4

C.1. Service Delivery

Level 3

E.2. Facilities Management

Level 3-4

E.3. Risk Management

Level 2-3

E.7. EH&S Management

Level 3-4

KPI area

By efficient and effective maintenance ensuring the continuity of the data centre facility

EPI-DC Framework^© Disciplines

• Monitoring/Reporting/Control
• Governance & Management Administration
• Facilities Management Building Management
• Environmental Sustainability
• Physical Infrastructure
• ICT Service Management

EPI courses

Required;

• CDCP
• CDCS
• CDFOM

Added value;

• CDRP
• CTDC
• CNCDP