Data Centre Manager

Profile title

Data Centre Manager

Summary statement

Develops, operates, guides and maintains a data centre which is compliant to relevant standards/codes and meets the business needs.

Mission/general skills description

Specifies the strategic direction for the data centre (organization) and converts it into a strategic business plan. Translates the mission and vision, together with his management team and sets the tactical strategy and operational objectives. Has overall responsibility and accountability for the strategy, the financials and the operational result.

Deliverables

Accountable

Responsible

Contributor

• Strategic business plan

• Business requirements
• Financials
• Management business review

• ICT strategy

Main task/s

• Budget control and responsibility: Profit and Loss (CapEx, OpEx, EBITDA, EBIT)
• Define the data centre business strategy to support the ICT environment
• Responsible for the quality and management of customer-supplier relationships
• Define and ensure compliance with Service Level Agreements
• Negotiate complex contracts with vendors, suppliers and third parties
• Make recommendations to general ICT management
• Responsible for the operational results and human resource management

DC-Competence

(From DCCF^©)

A.1. Data Centre Business and Strategy Alignment

Level 5

A.2. Business Plan Development

Level 5

D.2. Human Resource Management

Level 4

E.5. Relationship Management

Level 4

E.11. Governance

Level 4-5

KPI area

Overall added value, efficiency and effectiveness of the data centre

EPI-DC Framework^© Disciplines

• All disciplines

EPI courses

Required;

• CDCP
• CDCS
• CNCDP
• CDFOM

Added value;

• CDCE
• CDRP
• CTDC
• CDMS
• CITM