Data Centre Engineer

Profile title	Data Centre Engineer
Summary statement	Provide installation, operational support and maintenance of ICT and network infrastructure
Mission/general skills description	Perform end execute installation, change and closure projects on the data centre computer room/ floor. Is controlled by work orders (workflow ticket system); often through multiple commands. Responsible for on time and qualitative delivery of racks, connectivity, patches, cages, racks, racking and staging servers, etc. Test the connections and operation (servers) before logoff jobs. Guides customers, contractors and suppliers and ensures that they are able to perform efficiently. Locates and fixes issues with connections. Has vendor specific installation knowledge and general data centre (facilities) knowledge
Deliverables	Accountable	Responsible	Contributor
	Realise data centre (customer) changes/projects	Install in time and budget Install conform standards	Floor Manager Projects/customers
Main task/s	Deploy, test and label copper, coax and fibre cables and patch cords connecting data centre customer and infrastructure Install and decommission data centre infrastructure components (e.g. cabinets/racks, ladder racks, fibre ducts, cages, cables – nonelectrical, etc.) Troubleshoot, Test and Repair copper, coax and fibre connectivity for continuity and loss using industry standard testing tools and methods Assist network-facility engineers, project managers, floor manager and customers to complete projects and tickets Manage build materials (i.e. copper/fibre patch cords, server cabinets, cable ties, ladder racks, fibre ducts) Maintain documentation of network infrastructure up to date in the Configuration Management Data Base (CMDB) Dispose of project material residues Managing workload in ticketing systems Adhere to existing data centre installation best practices
DC-Competence (From DCCF^©)	E.4. Project and Portfolio Management		Level 2
	E.10. Asset Management		Level 1

KPI area	On time and qualitative delivery of installation work
EPI-DC Framework^© Disciplines	ICT Infrastructure
EPI courses	Required; DCFC/CDCP CDFOS CNCDP Added value; CTDC CITO