Floor manager

Profile title

Floor manager

Summary statement

Manages all infrastructure and activities within the computer room.

Mission/general skills description

Accountable for allocation of resources within the data centre computer room such as allocation of floor/rack space, power points whilst ensuring balance across the phases as well as not exceeding agreed thresholds and allocation of network connections and make the final technical decision (Go/No Go). Coordinates all work carried out on the computer floors. Checks the works performed. Goal is to fulfil customer appointments, maximum and optimal use of available space and monitors if computer floor conditions are in line with (customer) SLAs. Has basic electrical-, networks and IT system skills

Deliverables

Accountable

Responsible

Contributor

• Data centre computer floors
  
   

• Data centre computer room/floor activities
  
   

• Operations Manager
• Facilities Manager
• DC engineer

Main task/s

• Draft and manage a capacity management floorplan and define design limits
• Monitor compliance to all policies and procedures
• Asset Management (Control the Configuration Management Data Base)
• Inspection of equipment coming into the data centre computer room
• Final inspection after completing installation
• Allocation of equipment location (floor/rack space), power and network connectivity and cooling capacity/density
• Safety and Security considerations
• Oversee equipment, racks, suits, cages, cabling installations
• Monitor that the environmental conditions, cooling and power conditions inside the computer room are in line and with agreed customer SLAs
• Report SLA deviations, preventing claims

DC-Competence

(From DCCF^©)

E.1. Data Centre Operations Management

Level 2

E.2. Facilities Management

Level 3

E.4. Project and Portfolio Management

Level 3

E.8. Process Management

Level 3

E.10. Asset Management

Level 3

KPI area

Ensure that computer floor facility conditions are in line with (customer) SLAs

EPI-DC Framework^© Disciplines

• Monitoring/Reporting/Control
• Facilities Management Building Management
• Physical Infrastructure
• ICT Service Management

EPI courses

Required;

• CDCP
• CDCS
• CNCDP
• CDFOS
• CDMS

Added value;

• CTDC
• CITO
• CDFOM